- Installation of Q-walls
- Temporary management of 45 employees
- Reorganization of the quality department and processes
- Tracking and prioritizing immediate actions
- Reduction of customer complaints by 84%
- Installation and training self-inspection
- Successful ISO/TS 16949 monitoring audit
- Coaching new quality manager
- Support of management meetings with customers
- De-escalation with Fiat / Maserati / Alfa Romeo customers